FAQ

Pay Reference

Please use "Student ID" or "STSFEE2024 + mobile numbers" when making your payment.

Request Invoice

Contact sts@atfa.org.au for your invoice.

Creative Kids Voucher

Yes, we are eligible for Creative Kids voucher recipients. Please include your voucher number and date of birth in your student enrolment.

Tuition fee

We are a community language school and we differ from coaching colleges. A full year tuition fee includes 36 weeks per calendar year. Second and third child of the same family is entitled to a sibling discount (-$60 2nd sibling for full year, -$30 2nd sibling for half year). School fees are all GST included. One Australian Taiwanese Friendship Association membership per household is inclusive, which is $50 (according to ATFA constitution).

Refund Policy

If a refund is requested after the first week, 90% of the tuition fee paid will be refunded. After the second week, 70% will be refunded. After the third week, 50% will be refunded. No refunds will be issued beyond the fifth week of the term. Please note that all refunds are subject to a $50 administration fee, and the $50 ATFA annual membership fee included in the tuition fee is non-refundable.

Privacy Policy

STS collects only necessary data required by the Department of Education, and for the purpose of contacting guardians in emergency situation. We take care to ensure your privacy is protected. All records are stored with the utmost security to the best of our knowledge, only authorised personnel have access to the information. We do not retain any of your credit/debit card details.